The first shipment of 200,000 PSP units were made available for purchase in Japan on December 12, 2004. All units were sold out within the first two days. Some users have reported problems with the launch units, including dead pixels (discolored squares) within the screen and game discs ejecting abruptly if the system is twisted. In Japan, Sony is offering to replace PSPs under warranty as normal, however they have stated that they do not consider a display to be faulty unless four faulty pixels are within 1 cm (0.39 in) of each other.

Sony has announced that Image Converter 2, a piece of PC software for converting video files to AVC for playback on CLI� PDAs, will be available before the end of the year, and may be used with the PSP. A preview version was made available shortly after the PSP launch. It can convert AVI, MPEG1/2/4, QuickTime and WMV movie files to AVC, as well as the \"Giga Pocket\" and \"Do VAIO\" files used by VAIO PCs to record television. It will also convert most common still image files into JPEG format. Sony's SonicStage software can be used to copy MP3s and ATRAC files to the PSP as well.


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